I really enjoyed the debate on Twitter this morning in the #ldinsight chat (runs every Friday 8am-9am), though the question did spark quite a lot of strong reactions from people. That is not a bad thing is it? The question was:

“What business skills are we missing in L&D and what can we do about this?”

Lots of great points made and you can follow them up in this storify, but I wanted to home in on just something that popped into my head as I was exchanging thoughts with Andrew Jacobs. He said “Feels like the business has the skills and L&D could learn from it.”

But is this enough? What about us in L&D? Don’t we need to understand the organisation? How do we do that?
So the phrase “mutual exchange” popped into my head. That’s what we need to be doing! A bit of “I will show you mine if you show me yours” but without the playground context! Maybe the exchanges could go a little like this (and I am working out loud here #WOL so please spare me!):
  • We share what tools we have to use, the business see how they might apply
  • The business tells us what the key issues are, we share with them others experience learnt from conferences, research etc
  • The business tells us their plans, we look to the most creative and cost effective ways of getting there
  • We share all the different ways we can improve performance through learning, they tell us what needs improving

My first ever #WOL, so I would love to hear what you are thinking about this…..

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