This was a question asked from Kate Rolfvondenbaum (UKAS). In the Creativity Zone at Learning Live 2017.
Let’s face it, this is an issue that bothers many people in L&D. Our Learning Loop Approach gets everyone involved in learning and empowered to learn for themselves.
What might be some of the symptoms of poor support from leadership or other stakeholders:
- Budgets unexpectedly cut
- Resources pulled
- Participants not released from their day-job to attend
- Lack of follow up to imbed learning
- No real measurement of the outcomes
If you have experienced any of these you know how it feels to have all that effort go unappreciated and lacking in real support, with the danger that the original impact forecast is diminished. So, what can you do about it? Here are a few of my thoughts:
- Before any initiative begins identify the stakeholders that are going to be most helpful, the “evangelists”
- Win over with the help of the “evangelists” those who are the “snipers”. In other words, those stakeholders that might scupper the whole initiative because they do not support you, but have influence in the organisation
- Find out what changes in performance they REALLY need to see and ask how they will know if they have achieved their desired outcomes.
- Get them involved in as many ways as possible – from introducing the initiative to supporting people an being a part of the “marketing“ campaign
- Get them to engage with the line managers of those attending the initiative and stress the importance of the line manager follow up to imbed learning
Would love to hear your views of other things that would help.